Question 1

Getting Started with Azent Delivery Time Slots

Accepted Answer

Getting Started with Azent Delivery Time Slots

Q: Holidays & Blackout Dates Guide

<h1 id="holidaysblackoutdatesguide">Holidays &amp; Blackout Dates Guide</h1> <h2 id="overview">Overview</h2> <p>The Holidays feature allows you to block specific dates when you're closed or unable to deliver. This prevents customers from selecting unavailable dates.</p> <h2 id="whyuseholidays">Why Use Holidays?</h2> <ul> <li>🎄 Block public holidays (Christmas, New Year, etc.)</li> <li>🏖️ Mark vacation periods</li> <li>🔧 Schedule maintenance days</li> <li>📅 Block specific dates for any reason</li> <li>🎯 Apply to specific delivery methods only</li> </ul> <h2 id="addingaholiday">Adding a Holiday</h2> <h3 id="step1openholidayspage">Step 1: Open Holidays Page</h3> <ol> <li>Go to <strong>Holidays</strong> in the app menu</li> <li>Click <strong>Add Holiday</strong></li> </ol> <h3 id="step2">Step 2</h3>

Welcome to Azent Delivery Time Slots! 🎉

This guide will help you set up your delivery date and time slot picker in just 5 simple steps.

What is Azent Delivery Time Slots?

Azent Delivery Time Slots is a Shopify app that allows your customers to choose their preferred delivery date and time slot during checkout. Perfect for restaurants, grocery stores, florists, and any business that needs scheduled deliveries.

Quick Setup (5 Steps)

Step 1: Configure Pickup Dates ✅

Set up when customers can receive their orders:

Go to Pickup Date in the app menu
Configure these settings:

Lead Time: How many days in advance customers must order (0 for same-day)
Cutoff Time: Last time to order for next-day delivery (e.g., 5:00 PM)
Max Future Days: How far ahead customers can order (default: 30 days)
Allowed Days: Which days of the week you deliver (e.g., Mon-Sat)
Max Orders Per Day: Limit orders per day (0 for unlimited)

Click Save

Example: Restaurant setting

Lead Time: 0 days (same-day delivery)
Cutoff: 17:00 (5 PM)
Allowed Days: Mon-Sat
Max Orders: 50 per day

Step 2: Configure Pickup Times⏰

Create time slots for more precise delivery windows:

Go to Pickup Time in the app menu
Click Add Time Slot
Set:

Start Time: e.g., 09:00
End Time: e.g., 11:00
Active Days: Which days this slot is available
Max Capacity: Maximum orders

Question 2

Pickup Date Configuration Guide

Accepted Answer

Pickup Date Configuration Guide

Overview

The Pickup Date feature allows customers to select their preferred delivery date. This guide explains all configuration options and best practices.

Configuration Options

1. Enable/Disable Feature

Toggle the feature on or off. When disabled, customers won't see the date picker.

Use case: Temporarily disable during busy periods or maintenance.

2. Lead Time (Days)

What it is: Minimum number of days between order placement and delivery.

Options:

0 = Same-day delivery allowed
1 = Next-day delivery (orders today for tomorrow)
2+ = Multiple days advance notice required

Examples:

Restaurant: 0 days (same-day delivery)
Furniture Store: 3 days (need time to prepare)
Bakery: 1 day (orders today for tomorrow)

3. Cutoff Time

What it is: Last time of day to order for next available delivery date.

Format: HH:MM (24-hour format)

How it works:

Orders placed before cutoff time: Can select next available date
Orders placed after cutoff time: Must select date after next available date

Examples:

Cutoff at 17:00 (5 PM):
Order at 4:00 PM → Can deliver tomorrow
Order at 6:00 PM → Earliest delivery is day after tomorrow
Cutoff at 12:00 (noon):
Order at 11:00 AM → Can deliver today (if lead time = 0)
Order at 1:00 PM → Earliest delivery is tomorrow

Best Practice: Set cutoff time based on your preparation and logistics schedule.

#

Question 3

Holidays & Blackout Dates Guide

Accepted Answer

Holidays & Blackout Dates Guide

Overview

The Holidays feature allows you to block specific dates when you're closed or unable to deliver. This prevents customers from selecting unavailable dates.

Why Use Holidays?

🎄 Block public holidays (Christmas, New Year, etc.)
🏖️ Mark vacation periods
🔧 Schedule maintenance days
📅 Block specific dates for any reason
🎯 Apply to specific delivery methods only

Adding a Holiday

Step 1: Open Holidays Page

Go to Holidays in the app menu
Click Add Holiday

Step 2

Question 4

Time Slots Management Guide

Accepted Answer

Time Slots Management Guide

Overview

Time Slots allow customers to select specific delivery windows (e.g., "9 AM - 11 AM") in addition to the delivery date. This is optional but highly recommended for better delivery planning.

When to Use Time Slots

Use time slots if:

✅ You need to schedule deliveries in specific windows
✅ You want to limit orders per time period
✅ You have multiple delivery runs per day
✅ Customers need to be home for delivery

Skip time slots if:

❌ You only need date selection
❌ You deliver anytime during the day
❌ You have flexible delivery schedules

Creating Time Slots

Step 1: Enable Time Slots

Go to Pickup Time in the app menu
Toggle Enable Pickup Time to ON
Select which delivery methods should show time slots

Step 2: Add Your First Time Slot

Click Add Time Slot and configure:

Start Time

Format: HH:MM (24-hour)
Example: 09:00 for 9 AM

End Time

Format: HH:MM (24-hour)
Must be after start time
Example: 11:00 for 11 AM

Active Days

Select which days this slot is available:

☑️ Monday
☑️ Tuesday
☑️ Wednesday
☑️ Thursday
☑️ Friday
☑️ Saturday
☐ Sunday (closed)

Max Capacity

Number of orders this slot can handle
0 = Unlimited
Example: 10 orders per slot

Display Order

Controls the order slots appear to customers
Lower numbers appear first
Example: 1 for first slot, 2 for second, etc.

Step 3: Add More Slots

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